Order Management

The Order Management system allows administrators to view, track, and manage all paid orders and payment transactions in the system.

Overview

The order management system provides:

• Order List: All paid orders with detailed information
• Payment Tracking: Order numbers and payment details
• User Information: Customer email and contact details
• Product Details: Product names and descriptions
• Amount Tracking: Payment amounts and currency
• Timestamp Management: Order creation and payment times

Features

Order Display

Order Information

• Order Number: Unique order identifier
• Paid Email: Customer email address
• Product Name: Purchased product description
• Amount: Payment amount
• Created At: Order creation timestamp

Data Management

• Paid Orders Only: Shows only successfully paid orders
• Real-time Updates: Reflects latest payment status
• Formatted Display: Clean, readable order information
• Timestamp Formatting: Human-readable date/time display

Order Tracking

Payment Status

• Paid Orders: Only displays successfully processed payments
• Payment Confirmation: Verified payment transactions
• Order Completion: Completed purchase transactions

User Integration

• Customer Email: Direct customer contact information
• Order History: Complete order tracking
• Payment Records: Full payment transaction history

Usage

Viewing Orders

1. Navigate to Admin System → Orders
2. Review all paid orders
3. Check payment details and amounts
4. Monitor order trends and patterns

Order Management

Daily Review

1. Check New Orders: Review recent paid orders
2. Verify Payments: Confirm payment processing
3. Monitor Amounts: Track revenue and sales
4. Customer Service: Address order-related inquiries

Order Analysis

1. Sales Trends: Analyze order patterns
2. Product Performance: Review popular products
3. Revenue Tracking: Monitor payment amounts
4. Customer Behavior: Understand purchase patterns

Customer Support

Order Inquiries

1. Find Orders: Search by order number or email
2. Verify Details: Confirm order information
3. Check Status: Verify payment and delivery
4. Provide Support: Assist with order issues

Payment Issues

1. Payment Verification: Confirm payment processing
2. Refund Processing: Handle refund requests
3. Payment Disputes: Resolve payment conflicts
4. Customer Communication: Maintain customer relations

File Locations

• Admin Interface: src/app/[locale]/(admin)/admin/orders/page.tsx
• API Routes: src/app/api/admin/orders/
• Types: src/types/order.ts
• Models: src/models/order.ts

Common Tasks

Daily Order Review

1. Check new paid orders
2. Verify payment processing
3. Monitor revenue amounts
4. Address customer inquiries

Weekly Analysis

1. Analyze order trends
2. Review product performance
3. Track revenue growth
4. Identify popular products

Monthly Reporting

1. Generate sales reports
2. Analyze customer behavior
3. Review payment patterns
4. Plan product improvements

Customer Support

1. Search orders by number or email
2. Verify order details
3. Check payment status
4. Resolve customer issues

Troubleshooting

Orders Not Displaying

• Database Issues: Check order table connectivity
• API Problems: Verify order API endpoints
• Payment Status: Confirm payment processing
• Permissions: Ensure admin access to order data

Missing Order Information

• Payment Processing: Verify payment completion
• Data Sync: Check order data synchronization
• Customer Data: Confirm customer information
• Product Data: Verify product details

Performance Issues

• Large Datasets: Implement pagination for order list
• Database Optimization: Index order tables
• Caching: Cache frequently accessed order data
• Query Optimization: Optimize order queries

Payment Discrepancies

• Payment Gateway: Check payment processor status
• Order Sync: Verify order-payment synchronization
• Amount Verification: Confirm payment amounts
• Currency Issues: Check currency conversion